Policy

User Agreement

This User Agreement sets out the basic rules for using the arecake website, placing orders, and contacting our support team.

Use of the website

You agree to use this website for lawful personal shopping purposes and to provide accurate information when placing an order or contacting us.

Product information

We aim to keep product descriptions, prices, images, compatibility notes, and availability accurate. Please check your phone model before ordering a case.

Orders

Submitting an order does not guarantee acceptance. We may cancel or refuse an order if payment cannot be verified, product information is incorrect, stock is unavailable, or fraud prevention checks require it.

Account and checkout information

You are responsible for keeping your contact, shipping, and payment information accurate. We are not responsible for delays caused by incorrect customer information.

Intellectual property

Website content, branding, product text, and visual materials belong to arecake or our content providers and may not be copied or reused without permission.

Customer support

Customer support is available by email at hallo@arecake.com and by phone at 13798542031. Our business hours are Monday-Friday, 9AM-6PM PT.